Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Mystake, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we strive to provide a fun and engaging experience, it's important to gamble responsibly and within your means.
Remember: the house always has an edge. Never gamble with money you cannot afford to lose, and always set limits before you start playing.
Age Verification
In the United Kingdom, you must be at least 18 years of age to gamble legally. Mystake is strictly for adult players only.
If you are under 18, or if you are accessing this site from a jurisdiction where online gambling is prohibited, please do not proceed. We use age verification tools to ensure compliance with UK gambling laws and regulations.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs, you may have a gambling problem. Please seek help immediately:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Concealing the extent of your gambling from friends, family, or partners
- Gambling with Essential Money: Using money needed for bills, rent, food, or other necessities
- Increasing Stakes: Needing to gamble with larger amounts to get the same excitement
- Loss of Control: Gambling longer or with more money than intended
- Neglecting Responsibilities: Missing work, school, or social commitments due to gambling
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Failed Attempts to Stop: Repeatedly trying to cut back or quit without success
- Borrowing Money: Taking loans or using credit to fund gambling activities
- Relationship Problems: Arguments with loved ones about gambling habits
Self-Help Tools & Responsible Gaming Features
Mystake provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a period of time
- Reality Checks: Receive reminders during gaming sessions to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your Mystake account if you feel you need a break
- Session Timers: Set time limits for your gaming sessions
- Account Closure: Permanently close your account if you wish to stop gambling entirely
To access these features, log into your Mystake account and visit the Responsible Gaming section in your account settings.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please contact one of the organizations below:
United Kingdom
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GamCare
Free, confidential support and counselling for problem gamblers
Website: www.gamcare.org.uk
National Problem Gambling Helpline: 0808 8020 133 (free, 24/7) -
GamStop
National Self-Exclusion Scheme for online gambling in Great Britain
Website: www.gamstop.co.uk
This service allows you to self-exclude from all online gambling operators licensed in Great Britain -
Gamblers Anonymous
Support meetings and peer-to-peer help
Website: www.gamblersanonymous.org.uk
International Support
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Australia: Gambling Help Online
www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
www.responsiblegambling.org -
United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7) -
Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help, Reach Out Today
Problem gambling is a serious issue that affects individuals and families across the UK and beyond. If you think you or someone you care about may have a gambling problem, please seek help immediately. There is no shame in reaching out for support.
The organizations listed above offer free, confidential assistance and are staffed by trained professionals who understand problem gambling.
Your wellbeing is our priority. Please gamble responsibly.
Our Commitment
Mystake is committed to promoting responsible gaming practices. We comply with all UK Gambling Commission regulations and are dedicated to preventing underage gambling and problem gambling. If you have any questions about our responsible gaming policies, please contact our customer support team.